Français 
Frequently Asked Questions
Game customization
Do not hesitate to communicate with us to propose modifications or to integrate notions into our courses. No fees will be charged for minor changes. If your requests are more complex, we charge a rate of $65/hour in order to make changes.
For our stair risers, we offer you the option to customize our designs to suit your needs at no extra charge.
Used materials
Whether for the floor, the walls or the risers, we use products suitable for the different application surfaces. Vinyl flooring is coated with a textured, slip-resistant, and scratch-resistant finish, while vinyl wall panels are coated with a matte finish that makes reading easier by eliminating glare. The stair risers are coated with a kick-resistant, easy-to-clean finish.
All games and signs sold on our site are manufactured and printed locally. Aucun produit fini n’est importé. We thus control the quality of our products and production times.
Installing games
You can apply your self-adhesive vinyl courses on a wide variety of supports, provided that these offer a clean, dry, smooth, non-porous surface and free of traces of oil, grease, wax, silicone or other agents. pollutants. To avoid unpleasant surprises, assume that all media are dirty and need to be cleaned.
A smooth and uniform surface promotes better adhesion of the self-adhesive product. Floors made of vinyl tiles, terrazzo and linoleum are excellent surfaces for laying games.
With the purchase of sets for floors and walls, we provide you with a free installation kit which includes an installation guide, a scraper, rags and a bottle of 99% alcohol to clean your surfaces.
Purchase process and shipping
You can complete your purchase directly online through our website. We accept payment by check or credit card. In the case of payment by check, we will ship your order before receiving your check. This means that delivery times will not be unnecessarily extended.
You can also place your order by contacting us at 1-800-834-9918 or by email at info@www.corridoractif.com.
An invoice will be sent to you via email.
Please provide us with a PO number, if applicable.
As each game is produced and printed as you go, please allow 5-10 business days for receipt of your order. If the delay seems too long to complete your project, please contact us to make an arrangement. It will be our pleasure to speed up the processing time for your order. All orders placed before June 16 will be completed and delivered by June 28 to meet the school boards’ requests.
Delivery is free with a minimum purchase of $100. You will therefore have no surprises when invoicing. Shipping costs for orders under $100 are $15 in Quebec.
We offer international sales and shipping for our products, allowing you to enjoy our items no matter where you are. Please note, however, that only the flooring and stair treads sections are currently available. For any stair tread projects, please contact us directly by email or phone.
We would like to inform you of the benefits of paying by credit card. When you use your credit card, the transaction is generally processed by your card issuer at the current exchange rate. This means you can take advantage of a competitive exchange rate at the time of your purchase. So the amount charged to your card is the actual cost of your order in the local currency. We encourage our international customers to pay by credit card. If you have any questions, please don’t hesitate to contact us. We’re here to help you every step of the way. Certain terms and conditions may apply depending on your region.
Thank you for your trust!
Email : info@corridoractif.com
No charge : 1-800-834-9918.
We would like to inform you of the benefits of paying by credit card. When you use your credit card, the transaction is generally processed by your card issuer at the current exchange rate. This means you can take advantage of a competitive exchange rate at the time of your purchase. So the amount charged to your card is the actual cost of your order in the local currency. We encourage our international customers to pay by credit card. If you have any questions, please don’t hesitate to contact us. We’re here to help you every step of the way. Certain terms and conditions may apply depending on your region.
Thank you for your trust!
Email : info@corridoractif.com
No charge : 1-800-834-9918.
Location
Our office address is :
58 Lachapelle Ouest
office 217, St-Rémi, (Qc)
Canada, J0L 2L0
Maintenance and durability
Driveways can be maintained with non-corrosive household cleaners and detergents. Nevertheless, clean carefully with hot water not exceeding 35°C.
Warning: however, the vinyl should not be cleaned within 48 hours of its application, at the risk of altering adhesion and causing detachment.
Warning: corrosive solvents and detergents are to be avoided.
The material we use to manufacture our floor games is coated with a non-slip and scratch-resistant laminate.
Although the games can be set up on an unwaxed surface, we recommend applying at least four coats of wax to protect them whenever possible.
Removal simply involves stripping away the layers of protective wax and applying the same stripper to the film. Use a spatula and gently lift the edge of the piece. This will allow the floor stripping solution to loosen the adhesive from the original wax layers that were on the floor when the flooring was installed. It is also possible to heat the vinyl with a hair dryer in order to soften the adhesive. Starting from one corner of the form, lift the heated parts so as not to tear the vinyl.
Always work in small sections, gently peeling back the vinyl to minimize the risk of leaving adhesive residue on the floor. Continue heating and gently removing the vinyl until it is completely removed, always being mindful of the heat emitted, the angle at which the vinyl is stretched and the speed of removal. If any glue remains on the surface, use a cloth dampened with acetone and gently rub the surface until the marks disappear.
Join us
You can contact us. Our business hours are Monday through Friday from 8:00 a.m. to 4:30 p.m. Eastern Time. By phone at (toll-free) 1-800-834-9918 or by email at : info@corridoractif.com Closed: Friday, April 18 (Easter).
Guarantee
We guarantee the products against any manufacturing defect for a period of 1 year following the date of delivery of your order.